The changes have been in development for a while now and last week the Exchange team announced that the ExchangeLabs R3 upgrade will be starting very soon. As part of this upgrade there are many changes. The following post tries to outline and comment on some of these changes.
1. Exchange Labs is now called “Outlook Live”
- Exchange Labs has a new name and it is now Microsoft Outlook Live. Click HERE for our Outlook Live announcement on Presspass.
- New domains will be provisioned on R3 beginning on February 15th, 2007 . Upgrade of existing domains will be complete by the end of May.
The Outlook Live rename has been in the pipeline for a while and was hinted at in the Microsoft Live Service and Data centre Gen 4.0 strategy. In these promotional videos various live services was shown; including Outlook Live. Be assured that the Outlook Live rebrand is no accident and expect Outlook Live to be a integral part of the Office 14 Software + Service strategy.
2. Great new features for students and IT Administrator coming in the Outlook Live R3 release
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End-User Features/Functionality
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- Support for Safari and Firefox
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Users enjoy the great functionality they get in Outlook Live with Internet Explorer but sometimes want the flexibility to use other web browsers. Outlook Live Premium support will be available for IE 7+ as well as Firefox 3+ and Safari 3+ (MAC only).
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- Instant Messaging and Presence
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Outlook Live now contains instant messaging integrated into the web mail interface, connected to the Live Messenger Service (hosted). Using the colourful status indicator of another person, users can quickly decide if they should send an e-mail or just fire off a quick IM to get a fast response.
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Conversation View allows users to group conversation so that they can view messages in context and narrow the number of messages in their inbox that they must pay attention to
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Mailbox Aggregation allows users to aggregate other personal e-mail accounts within Outlook Live, giving users a single inbox experience. In this release, adding ability to aggregate Hotmail and POP accounts.
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Addition of the Live header bar across the top of the Outlook Live web experience.
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The Outlook Live web performance is much improved in this release.
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Improved co-branding of school logo in the Live Header
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IT Pro features/functionality
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Closed Campus filter, an e-mail filter, set at the transport layer, allows an organization to ring fence communications within the domain. Moreover, simple exceptions can be added to this, allowing e-mail to/from select addresses outside the domain.
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Ethical Firewall filter, an e-mail filter set at the transport layer, allows an organization to prevent e-mail communications between two pre-defined individuals or groups (e.g Senior High School students to Elementary School students)
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Bad Word filters, set at the transport layer, allows an organization to block e-mail communications containing a pre-defined set of bad words.
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- Exchange Management Shell
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The Exchange Management Shell, a command-line interface, based on Windows PowerShell v2, allows administrators to automate routine and repetitive tasks. The Exchange Management Shell now supports remote access capabilities offered in Windows PowerShell v2. In this release, performance and reliability are greatly improved.
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Exchange Control Panel is a web management user interface giving administrators control of their organization. In this release, we have added cross-mailbox search and other administrative capabilities.
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Outlook Live will no longer provide the option for a Segmented address book. You’re school may hide/unhide users through mailbox plans http://help.outlook.com/en-us/140/dd229067.aspx .
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Proxy Address Support allows an administrator to configure alternate e-mail addresses for each mailbox. For example, student34587@school.edu can have a proxy address of john.doe@school.edu. In this release, users can now set the "from" address using a proxy address, when sending an e-mail.
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3. Users will now access Outlook Live via Outlook.com – Customer Action Required
As part of the R2->R3 upgrade, the domain name for Exchange Labs is being updated to Outlook.com. Web access to Outlook Live is now via https://www.outlook.com (Please note – Students using OWA may still get their mail by going to www. exchangelabs.com)
As part of this switch, we have seen isolated connectivity issues. This does not affect connectivity via Outlook Web Access, but it does for some POP/IMAP clients, some ActiveSync users, and some Outlook users. If your users are having connectivity problems, please have them take the following steps:
- For POP/IMAP clients: For downloading mail, change the server name used for POP and IMAP to outlook.com. To find the outgoing SMTP server name, sign in to Outlook Live through a web browser as you normally do. After logging in, look at the address in the address bar in your browser.
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OWA Address Starts with:
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Use SMTP server name: |
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bl2prd01 or pod51000
db2prd01 or pod51002
sinprd01 or pod51003
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pod51000.outlook.com
pod51002.outlook.com
pod51003.outlook.com
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- For ActiveSync-based clients (Windows Mobile, iPhone and others): If you are having connectivity issues, change your server name to m.outlook.com.
- For Outlook, if you are using an Exchange (MAPI) account to connect to Outlook Live, go to Tools->Account Settings and select the "E-mail" tab. Use the “Repair” button on the account to initiate Outlook’s server discovery process. During this process, you may prompted to receive server configuration from https://autodiscover-s.outlook.com/autodiscover/autodiscover.xml, which you should accept. After completing this process, restart Outlook.
Note
If these steps do not get you or your users reconnected to Outlook Live, please contact support. Additional information can be found at http://help.outlook.com.
4. Important co-branding changes will impact your Outlook Live environment – Customer Action Required
With the release of Outlook Live R3, there will be changes to the co-branding that users will see in Outlook Live. The following changes will happen to co-branding in the web interface:
- Instead of co-branding appearing in the top centre of the Outlook Live web UI, as a small image, co-branding will now appear in the top left, as a slightly larger image.
- Colour schemes will be temporarily removed from Outlook Live at the beginning of the R3 upgrade and will return in the 2nd half of 2009.
Note – Between February 11 and February 26, administrators will be unable to make changes to co-branding in the Windows Live Domains manager (http://domains.live.com). This is due to the upgrades we are making in the co-branding interface.
The co-branding issue encountered in the R2-R3 upgrade will cause some inconvenience to customers, but Microsoft has introduced changes in the co-branding mechanism to mitigate this issue in the R3-beyond upgrades. This means that as mailboxes move from one POD to another during an upgrade cycle they will be able to present branding for both mailboxes (that are left on the ‘old’ POD and those that already moved to the new one). This co-existent branding does not current exist in R2, thus the issue.
5. Windows Live Custom Domains (WLCD) provisioning API is being retired – Customer Action Required
The Windows Live Custom Domains provisioning API will soon be retired. CSVimport, the bulk command-line import tool for administrators to import/provision large numbers of mailboxes into Outlook Live will be retired as well. (CSVImport uses the WLCD provisioning API)
Note
- Any new domain provisioned on Outlook Live will NOT be able to use WLCD provisioning API (CSVimport). New customers will need to begin using PowerShell for automation scripts or, could begin using Identity Lifecycle Manager agent when available.
- Existing domains provisioned prior to February 15th will be able to continue using WLCD API until May 15th, 2009.
Customers that currently use the CSVImport mechanism needs to take action in order to mitigate service disruptions. These customers will need to move to a Powershell or Identity Lifecycle Manager 2007 provisioning mechanism.
This post continues in Part 2
Almero ExchangeLabs, Outlook Live Exchange 14, ExchangeLabs, Outlook Live